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Unite Us
Customer Success Manager, Digital
Remote · USA · Full time · Mid level
$75k–$87.5k / year
About the role
Manage and retain a large portfolio of customers using digital tools to drive satisfaction and platform adoption. Focus on strategic engagement and onboarding in a fast-paced environment.
What you’ll do
• Manage high-volume tech-touch book of business. • Deliver onboarding strategies and best practices. • Develop strategic plans for customer segments. • Leverage Salesforce for workflow automation. • Collaborate cross-functionally to improve customer experience.
What you’ll bring
• 3+ years professional experience suggested. • 2-4 years customer success preferred. • Experience managing revenue and new technologies. • Analytical ability to leverage data. • Must live in or near Florida, U.S. work authorization.
Life at Unite Us
Offers medical, dental, vision, mental health benefits, flexible time off, paid parental leave, 401(k) match, and inclusive culture.
About Unite Us
Unite Us connects community organizations, government, and healthcare to improve access to health and social services nationwide.