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Chainguard
Customer Success Manager, Enterprise
Remote · USA · Full time · Mid level
$125k / year
About the role
Manage post-sales engagements for Enterprise customers including onboarding, implementation, and adoption. Collaborate with internal teams to ensure customer success and drive outcomes.
What you’ll do
• Lead technical onboarding for new customers. • Advocate customer needs internally. • Collaborate with support for issue resolution. • Develop product expertise and stay updated. • Build relationships with multiple customer stakeholders.
What you’ll bring
• 3+ years in customer-facing technical/business roles. • Knowledge of security, DevSecOps, compliance, or software lifecycle. • Ability to own customer portfolio autonomously. • Entrepreneurial mindset to build new processes. • Work authorization for USA.
Life at Chainguard
Flexible remote-first culture with team meetups and monthly stipends. Full health insurance coverage and generous parental leave. Equity options with long exercise period.
About Chainguard
Chainguard delivers secure, production-ready open source software builds to help organizations build faster, stay compliant, and reduce risk.