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Knowt
Customer Success Manager
Remote · USA · Mid level
$70k–$80k / year
About the role
Manage relationships with K-12 schools and districts to ensure partner success and growth. Lead onboarding, support, and renewal processes for district customers.
What you’ll do
• Own school and district accounts from kickoff through renewal. • Lead onboarding and teacher training sessions. • Track usage and run check-ins with admins and teacher leads. • Manage renewals and identify expansion opportunities. • Create help docs and training materials.
What you’ll bring
• 2 to 4 years in customer success or account management. • Experience with K-12 schools or teaching background. • Comfort running presentations and trainings. • Strong organizational skills. • US work authorization.
Life at Knowt
Fully remote US-based role with an early team shaping education technology.
About Knowt
Knowt is an AI-powered learning platform used by millions of students and teachers, partnering with schools nationwide to enhance classroom learning.