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MicroSourcing
Customer Success Manager
Remote · Philippines · Full time · Mid level
$1.3k–$1.4k / month
About the role
Drive success and growth for clients by delivering high-impact service and guiding onboarding and workflow consultations.
What you’ll do
• Provide strategic support for smooth customer onboarding. • Lead personalized onboarding sessions and training. • Drive product adoption through consultations and updates. • Promote customer education via self-service resources. • Partner with Account Management for renewal and upsell insights.
What you’ll bring
• 2–3 years SaaS customer success experience. • Manage multiple priorities in fast-paced environment. • Strong communication and empathy skills. • Work authorization for Philippines. • Skilled in AI tools for customer data analysis.
Life at MicroSourcing
Competitive rewards, healthcare from day one, paid time-off, inclusive culture, career growth opportunities.
About MicroSourcing
MicroSourcing is the largest offshore managed services provider in the Philippines with over 9,000 professionals across 13 centers.