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Samsara

Customer Success Manager

Remote · Canada · Full time · Mid level

$56.1k–$72.7k / year

About the role

Manage relationships with top customers to optimize their use of Samsara's IoT platform. Support French-speaking customers and collaborate cross-functionally to enhance customer success.

What you’ll do

• Ensure customers increase safety, efficiency, and sustainability. • Compose joint success plans with customers. • Orchestrate executive business reviews. • Conduct workshops to recommend workflow changes. • Support French-speaking customer implementations.

What you’ll bring

• 2-4+ years in senior Customer Success or related role. • Fluency in English and French. • Experience with technical products. • Customer travel up to 15%. • Bachelor’s degree from a 4-year institution. • Legal right to work in Canada.

Life at Samsara

Flexible remote work model, professional development stipend, comprehensive health and parental leave plans. Inclusive and supportive culture focused on growth and impact.

About Samsara

Samsara provides a Connected Operations Cloud platform using IoT data to improve safety, efficiency, and sustainability in physical operations across industries like transportation and manufacturing.

Posted 7 hours ago