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Arctic Wolf
Customer Success Manager Smb
Remote · Germany · Full time · Mid level
$37.1k–$92k / year
About the role
Manage corporate customers using Arctic Wolf’s CyberSOC solution. Achieve renewal and expansion targets through consultative selling techniques.
What you’ll do
• Manage corporate customers using CyberSOC solution. • Achieve renewal and expansion targets. • Provide customer feedback to business. • Ensure customer satisfaction and quarterly reviews. • Negotiate and upsell additional services.
What you’ll bring
• 3+ years sales experience, preferably in technology. • Field sales experience desired. • Fluent in German and English. • Ability to work in rapidly changing environment. • Work authorization and background checks required.
Life at Arctic Wolf
Offers equity, 30 days leave, pension plans, training, mental health support, fertility support, and paid parental leave. Inclusive and award-winning workplace culture.
About Arctic Wolf
Arctic Wolf is a cybersecurity company recognized globally for innovation and leadership in managed detection and response services.