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SupportYourApp
Customer Support Consultant
Remote · Uruguay · Mid level
About the role
Provide outstanding customer support via chat, phone, and email while building strong customer relationships. Maintain knowledge of client solutions and collaborate with developers and specialists.
What you’ll do
• Deliver customer support via chat, calls, and emails. • Build strong customer relationships. • Handle sensitive customer data securely. • Meet KPIs and understand client solutions. • Communicate with developers and specialists.
What you’ll bring
• Excellent English skills (C1 spoken and written). • At least 1 year customer support experience. • CRM experience, preferably Freshdesk. • Strong troubleshooting and analytical skills. • Personal laptop and stable internet connection.
Life at SupportYourApp
Enjoy a fixed schedule, remote work, inclusive environment, USD compensation, and a culture of trust with no time-tracking.
About SupportYourApp
SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies worldwide since 2010.