Find your next role
Discover roles across ambitious teams
17,007 jobs
- More jobs
Everhelp
Customer Support Specialist
Remote · Full time · Mid level
About the role
Support guests of a hospitality project by handling booking inquiries and service requests. Ensure professional, empathetic customer interactions across multiple channels.
What you’ll do
• Provide support via calls, email, chat, WhatsApp, booking messages. • Assist with booking inquiries and reservation updates. • Deliver exceptional customer service with a guest-first mindset. • Escalate critical cases to internal teams. • Document customer interactions accurately.
What you’ll bring
• 1–3 years in Customer Support or Hospitality. • German and English proficiency B2+. • Experience with multi-channel customer communication. • Strong problem-solving and decision-making skills. • Ability to remain calm and professional.
Life at Everhelp
20+ vacation days, 10 paid sick leaves, fully remote work, professional team, career growth opportunities.
About Everhelp
EverHelp develops outsourcing support services globally with rapid growth and high employee satisfaction. They have won multiple international workplace awards.