Find your next role

Discover roles across ambitious teams

18,528 jobs

Sort by

More jobs

Moniepoint

Customer Support Team Lead

Lagos, Nigeria · On-site · Full time · Mid level

About the role

Lead and manage a team of customer support officers to deliver high-quality service and achieve operational KPIs. Ensure compliance, improve customer experience, and act as a key link between frontline operations and management.

What you’ll do

• Lead and coach customer support team. • Monitor performance against KPIs and SLAs. • Manage daily operations and escalations. • Ensure compliance with policies and regulations. • Analyze feedback and drive continuous improvement.

What you’ll bring

• Minimum BSc degree. • 5–7 years customer support experience. • 2 years supervisory or team lead experience. • Completion of NYSC or exemption. • Work authorization for Nigeria.

Posted 2 hours ago

Find your next role

18,528 jobs

Patient Care Advocate

Warehouse & Inventory Manager

Customer Support Team Lead

Originator Success

Senior Account Executive, SLED

Requisitioning Agent

Physician

Screenwriter

Senior Program Manager Data Analytics

Senior Clinical Research Associate

Graphic Designer

Sales Executive

Data Anonymisation And Test Data Management Architect

Program Manager

Business Development Manager

Graphics Designer

Senior Data Engineer

Project Manager, Residential

Director Of Electrical Engineering

Quality Assurance Tester/Test Engineer Manual And Automation

Java Developer

Organizational Change Management Senior Consultant

Channel Sales Engineer

Customer Care Representative

Azure DevOps And Automation Engineer

Senior Talent Acquisition Operations Specialist

English To Maltese Review Lead For UI Marketing And Product Content

Senior Card Product Manager

Rwa Growth Specialist

English To Lao Review Lead

Customer Support Team Lead

About the role

What you’ll do

What you’ll bring

Customer Support Team Lead

About the role

What you’ll do

What you’ll bring