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Avaya
Cx Named Accounts Manager
Remote · United States · Full time · Senior level
About the role
Manage sales and customer relationships for CX solutions in the Northeast region. Drive adoption of AI and cloud technologies in financial institutions.
What you’ll do
• Act as primary consultant to C-suite executives. • Develop transition strategies for legacy to cloud migrations. • Evangelize Agentic AI and modern CX solutions. • Lead business discovery and solution design. • Partner with engineering for product demos and PoCs.
What you’ll bring
• 8+ years CCaaS/CX/UCaaS sales experience. • Experience selling through channel partners. • Proven legacy-to-cloud migration management. • Strong executive communication skills. • Authorized to work in the US without visa sponsorship.
Life at Avaya
Avaya values strong connections and supports employee growth. Equal opportunity employer.
About Avaya
Avaya is an enterprise software leader specializing in customer experience and communication solutions for large organizations and government agencies.