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New Era Technology
Desktop Support Technician
San Jose, CA · On-site · Full time · Entry level
About the role
Provide onsite Level 1 desktop and technical support to end users. Troubleshoot hardware, software, and connectivity issues while assisting with IT equipment setup and maintenance.
What you’ll do
• Provide onsite Level 1 desktop support. • Troubleshoot hardware and software issues. • Set up and configure IT equipment. • Manage support tickets and documentation. • Assist with IT asset management and inventory.
What you’ll bring
• High school diploma or equivalent. • 0–1 year IT support experience. • Basic hardware and software troubleshooting skills. • Ability to work onsite daily. • Reliable transportation for local travel.
Life at New Era Technology
Team-oriented culture prioritizing personal and professional development with continuous training and competitive benefits.
About New Era Technology
New Era Technology provides end-to-end technology solutions with a global team focused on connecting people, places, and information securely.