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Twilio
Developer Success Engineer
Remote · USA · Full time · Mid level
$117k–$172k / year
About the role
Work directly with developers to help design implementations and answer questions. Serve as the voice of the customer and contribute to product improvements.
What you’ll do
• Build new features and fix bugs in products. • Serve as a technical resource for customers. • Improve documentation and processes. • Close feedback loop with Product, Design, Engineering teams.
What you’ll bring
• Drive to understand customer needs. • Troubleshooting and root cause analysis skills. • 2+ years programming experience. • Ability to debug customer code and ship fixes. • Familiarity with web services and APIs.
Life at Twilio
Offers competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings, and more. Remote-first with strong culture of inclusion.
About Twilio
Twilio delivers innovative communication solutions to businesses and empowers millions of developers worldwide.