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Nexthink
Dex Operations Architect
Remote · Germany · Full time · Senior level
About the role
The DEXOps Architect transforms enterprise IT operations by embedding DEXOps into workflows. They partner with IT leadership to design and deliver operational improvements with measurable outcomes.
What you’ll do
• Identify and redesign key customer IT workflows. • Conduct discovery sessions to understand processes and pain points. • Drive implementation and change management for adoption. • Facilitate quarterly customer health reviews with IT leadership. • Build and maintain executive relationships with senior IT leaders.
What you’ll bring
• 5-8+ years in IT operations or related leadership roles. • Expertise in IT operating models and process redesign. • Experience leading cross-functional initiatives and securing buy-in. • Strong communication and facilitation skills. • Work authorization for Germany or remote work.
Life at Nexthink
Permanent contract with competitive compensation. Flexible hours and unlimited vacation plus 30 days holidays. 100% remote work with occasional travel. Professional training access and paid caregiver leave. 24/7 accident insurance and referral bonuses.
About Nexthink
Nexthink is a leader in digital employee experience management software, providing IT leaders with tools to proactively optimize digital workplaces for over 25 million employees worldwide.