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Sauce
Dispatch Agent
Remote · Argentina, Brazil + more · Full time · Mid level
About the role
Manage delayed and failed deliveries, coordinate with delivery partners, and ensure prompt resolution of issues during high-demand periods.
What you’ll do
• Monitor and manage delayed and failed deliveries. • Coordinate with delivery drivers and third-party partners. • Use HubSpot, Slack, email, and phone for communication. • Escalate systemic delivery issues to appropriate teams. • Maintain detailed records of dispatch activities.
What you’ll bring
• Experience in dispatch or logistics coordination. • Proficiency with cloud-based tools and dashboards. • Strong written and verbal English skills. • Reliable high-speed internet and home office setup. • Attention to detail in documentation and analysis.
Life at Sauce
Offers competitive compensation, flexible work environment, paid personal and sick days, and local holidays off.
About Sauce
Sauce is a restaurant technology platform providing commission-free delivery and proprietary delivery optimization technology to local restaurants.