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Diamond Care Transportation
Dispatcher And Scheduling Coordinator
Remote · USA · Mid level
About the role
Manage daily driver schedules and dispatch trips for non-emergency medical transportation. Serve as the first point of contact for operational issues and customer inquiries.
What you’ll do
• Build daily, weekly and monthly driver schedules. • Manage trips on broker portals like MTM and Verida. • Dispatch and adjust trips in real time. • Coordinate with drivers and enforce company policy. • Handle rider, facility and broker calls with good service.
What you’ll bring
• Several years of NEMT dispatch or scheduling experience. • Experience with broker portals MTM and Verida. • Tech-savvy with new apps and custom tools. • Customer service experience. • Reliable home workspace with computer and internet.
About Diamond Care Transportation
Diamond Care Transportation provides non-emergency medical transportation including wheelchair-accessible trips in the DC Metropolitan area.