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Meyer

E-Commerce & Digital Customer Experience Executive

Lagos, Nigeria · On-site · Full time · Mid level

About the role

Manage e-commerce platform performance and digital customer experience. Support digital marketing campaigns and customer engagement.

What you’ll do

• Monitor website performance and payment processes. • Coordinate online order routing and fulfilment. • Manage website content and SEO. • Handle digital customer enquiries and complaints. • Support digital marketing campaigns and reporting.

What you’ll bring

• Bachelor's degree in Marketing or related discipline. • 2-6 years experience in e-commerce or digital marketing. • Strong understanding of e-commerce platforms and sales strategies. • Proficiency in Microsoft Office, CRM, website management, WhatsApp Business. • Strong analytical, communication, and customer management skills.

Posted 3 hours ago

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E-Commerce & Digital Customer Experience Executive

About the role

What you’ll do

What you’ll bring