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D2B
E-commerce & Operations Coordinator
Remote · Asia · Full time · Mid level
About the role
Support day-to-day operations of a growing wellness brand across New Zealand and Australia. Coordinate e-commerce, customer experience, wholesale, supply chain, inventory, and project administration.
What you’ll do
• Manage customer enquiries via email, chat, helpdesk, social media. • Oversee online order processing, tracking, refunds, and subscription changes. • Coordinate influencer outreach and brand communications. • Process wholesale orders and maintain retailer relationships. • Assist with production scheduling, inventory, and supply chain logistics.
What you’ll bring
• 3+ years in operations coordination or e-commerce. • Experience in supplements, nutraceuticals, or FMCG preferred. • Hands-on Shopify experience including order management. • Knowledge of wholesale/B2B operations and invoicing. • Work authorization for Asia region.
Life at D2B
Remote work with New Zealand business hours. Dynamic, growing consumer brand environment.
About D2B
New Zealand-based wellness brand specializing in nutritional supplements and wellness products. Focused on high-quality, science-led products with expanding e-commerce and retail presence.