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Five9
Engineering Operations Manager
Remote · Colombia · Full time · Mid level
About the role
Manage tools, processes, and integrations supporting Product Engineering and Technical Program Management. Improve engineering productivity and operations through automation and AI-assisted tooling.
What you’ll do
• Apply business and technical knowledge to understand objectives and processes. • Migrate engineering tools and processes with minimal disruption. • Manage applications like Jira, Confluence, Looker, and Jellyfish. • Standardize application use between acquired company and Five9. • Increase automation and simplify processes across teams.
What you’ll bring
• Bachelor’s degree in computer science or similar. • 2+ years related work experience. • Experience administering project management tools like Jira and Azure. • Strong communication and problem-solving skills. • Ability to work with diverse roles across organizations. • Work authorization for Colombia.
Life at Five9
Five9 fosters a team-first culture, celebrates diversity, and empowers employees to be authentic. They provide reasonable accommodations for disabilities.
About Five9
Five9 is a leading provider of cloud contact center software, delivering cloud innovation worldwide.