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AlertMedia
Enterprise Customer Success Manager
Remote · USA · Mid level
About the role
Manage enterprise customer relationships to drive adoption, retention, and growth. Collaborate cross-functionally to ensure customer success and strategic partnership.
What you’ll do
• Build strong relationships with enterprise customers. • Evaluate risk management and drive retention. • Conduct Quarterly Business Reviews. • Manage cross-functional coordination for accounts. • Maintain executive alignment and visibility.
What you’ll bring
• 3+ years as Customer Success Manager. • 1-2+ years supporting Enterprise customers. • Salesforce and Excel required. • Strong communication and project management skills. • Ability to work with diverse customer profiles.
Life at AlertMedia
Competitive salary plus bonus, flexible leave policies, fully paid health benefits, 401K match, career development, and community service opportunities.
About AlertMedia
AlertMedia provides emergency communication and risk management solutions to protect people and businesses globally.