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CoderPad
Enterprise Customer Success Manager
Remote · United States · Full time · Senior level
$150k–$160k / year
About the role
Support enterprise net-new motion and protect existing customer revenue. Manage onboarding, adoption, and expansion for large enterprise accounts.
What you’ll do
• Manage enterprise accounts with shared plans. • Join deals to validate outcomes and readiness. • Lead onboarding and adoption across teams. • Build relationships with leadership and IT. • Own renewal strategy and forecast execution.
What you’ll bring
• 7+ years in Customer Success or Enterprise Account Management. • Bachelor’s degree in Business, IT, or related field. • Experience retaining enterprise customers and onboarding. • Proficiency in Gainsight or similar CS platform. • Permanent unrestricted right to work in country of residence.
Life at CoderPad
Remote-first culture with medical, dental, vision, 401K, unlimited PTO, parental leave, wellness perks, and stock options.
About CoderPad
CoderPad helps surface skills to form impactful teams and serves over 4,000 customers in 165+ countries.