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Samsara

Enterprise Customer Success Manager

Remote · Germany · Full time · Senior level

About the role

Manage relationships with top customers to customize Samsara's IoT platform for their fleet operations. Collaborate cross-functionally to ensure customer success and long-term partnership.

What you’ll do

• Ensure customers increase safety, efficiency, and sustainability. • Compose joint success plans with customers. • Orchestrate executive business reviews. • Conduct workshops to recommend workflow changes. • Mentor Customer Success and Support teams.

What you’ll bring

• 4+ years senior Customer Success or account management experience. • Experience with technical products and enterprise SaaS preferred. • Strong problem-solving and communication skills. • Bachelor’s degree from a 4-year institution. • Fluency in German required. • Legal right to work in Germany.

Life at Samsara

Flexible remote work model, professional development stipend, comprehensive health and parental leave plans. High-impact culture with competitive compensation including bonus and equity.

About Samsara

Samsara provides a Connected Operations Cloud platform using IoT data to improve safety, efficiency, and sustainability in physical operations globally.

Posted 4 hours ago