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Amplify
Executive Director, Program Management, Customer Experience
Remote · United States · Full time · Executive level
$150k–$175k / year
About the role
Lead portfolio-wide strategy and operational execution of program management across Customer Experience. Oversee Associate Directors and Program Managers to ensure alignment with enterprise goals.
What you’ll do
• Formulate and execute PMO vision for Customer Experience. • Establish scalable delivery frameworks and governance standards. • Champion executive-level alignment across cross-functional leadership. • Drive portfolio readiness and quality metrics. • Lead, recruit, and coach a high-performing management organization.
What you’ll bring
• Bachelor’s Degree or equivalent experience. • 8+ years program management experience. • 7+ years people management experience. • Advanced knowledge of Agile, Waterfall, Lean methodologies. • Work authorization for United States.
Life at Amplify
Amplify is an Equal Opportunity Employer committed to diversity and inclusion. Provides reasonable accommodations for qualified individuals with disabilities.
About Amplify
Amplify is a leader in K–12 literacy, biliteracy, math, and science, serving over 18 million students and teachers globally with research-based educational solutions.