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Teestone Hotels & Apartment
Experienced Hotel Operational Supervisor
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Oversee daily hotel operations ensuring exceptional guest service and efficient performance. Coordinate front office, housekeeping, food and beverage, maintenance, and security teams.
What you’ll do
• Supervise daily hotel operations across departments. • Ensure excellent guest service and resolve complaints. • Monitor staff performance and adherence to policies. • Conduct inspections of rooms and facilities. • Prepare operational reports for management.
What you’ll bring
• Bachelor's degree or equivalent in Hospitality or related field. • Experience in hotel operations or hospitality supervision. • Strong leadership and communication skills. • Ability to work flexible hours including weekends. • Proficiency in Microsoft Office and hotel software preferred.