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Monzo
External Partnerships & Engagement Manager
Remote · UK · Full time · Mid level
$55.3k–$69.9k / year
About the role
Manage VAIB partnerships to support vulnerable customers and improve products. Use data and feedback to maximize partnership value and drive improvements.
What you’ll do
• Manage end-to-end VAIB partnership lifecycles. • Evaluate partnership performance using data and feedback. • Ensure governance and risk compliance with Supplier Operations. • Translate partner insights into product and service improvements. • Lead lived-experience research and community engagement.
What you’ll bring
• Deep understanding of VAIB principles and barriers. • Experience managing external relationships with measurable outcomes. • Skilled in evaluating partnerships using data and feedback. • Strong grasp of due diligence and risk management. • Work authorization for UK required.
Life at Monzo
Flexible working hours, £1,000 annual learning budget, remote work setup support, equity and incentive awards.
About Monzo
Monzo is a UK-based bank focused on making money work for everyone with accessible and inclusive financial products.