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Penn Foster

Financial Services Representative

Remote · United States · Full time · Entry level

$17 / hour

About the role

Support learners with payment concerns and help them stay on track with their programs. Handle inbound and outbound calls to discuss account status and payment options.

What you’ll do

• Support learners via inbound and outbound calls. • Explain account status and payment options. • Process payments and document interactions. • Meet service and performance expectations. • Follow privacy and call procedures.

What you’ll bring

• High school diploma or GED. • U.S. work location required. • Strong communication and listening skills. • Comfortable handling high call volume. • Dependable and open to coaching.

Life at Penn Foster

Offers medical, dental, vision, flexible spending, paid time off, volunteer opportunities, 401K match, and free online programs.

About Penn Foster

Penn Foster Group provides accessible online education and training to help learners gain real-world skills for future workplaces.

Posted 1 hour ago