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Jumia
Fraud Analyst
Nigeria · On-site · Full time · Entry level
About the role
The Fraud Analyst protects Jumia from fraud loss and chargebacks by identifying and analyzing fraudulent transactions and enforcing risk processes. The role collaborates with Customer Service and Finance teams on risk-related topics.
What you’ll do
• Identify and analyze potentially fraudulent transactions. • Track and report fraud and chargeback trends. • Manage credit card chargeback process for Visa and Mastercard. • Carry out KYC document verification for Jumia Pay customers. • Work closely with Customer Service and Finance on risk topics.
What you’ll bring
• Bachelor’s degree in Economics, Finance, Mathematics or related field. • Good understanding of payment systems. • Proficiency in Microsoft Office. • Analytical mind with strong problem-solving skills. • Work authorization for Nigeria.
Life at Jumia
Offers an entrepreneurial yet structured environment with strong impact opportunities and professional growth.
About Jumia
Jumia is a leading pan-African e-commerce platform improving everyday life in Africa through technology, logistics, and fintech services.