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TaskRabbit
Fulfillment Operations Specialist
Remote · Poland · Full time · Mid level
$14.7k–$21k / year
About the role
Join a remote team to improve conversions and reduce cancellations across six European markets. Support operational programs by following SOPs and assisting where needed.
What you’ll do
• Understand business requirements and apply SOPs. • Take notes and suggest improvements. • Solve user issues via live channels. • Conduct outbound calls with taskers. • Build trust and resolve queries first time.
What you’ll bring
• Fluency in English and German (B2+). • Minimum 1 year customer service or contact center experience. • Excellent customer service and communication skills. • Tech-curious and adaptable to online tools. • Eligible to work in Poland, no relocation support.
Life at TaskRabbit
Hybrid company valuing flexibility and in-person connection. Offers employer-paid health insurance, 401k match (US), flexible time off, stipends, and IKEA discounts.
About TaskRabbit
TaskRabbit is a marketplace platform connecting people with Taskers for everyday home tasks like furniture assembly and handyman work.