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Houst
Guest Experience Executive
Remote · Philippines · Contract · Entry level
$555–$586 / month
About the role
Manage guest communications and reservations to ensure a seamless experience. Handle inquiries, complaints, and bookings professionally and efficiently.
What you’ll do
• Handle inbound guest messaging promptly. • Engage guests via inbound and outbound calls. • Resolve customer complaints effectively. • Provide accurate information on properties and policies. • Maintain records in CRM system.
What you’ll bring
• Fluent English with excellent communication skills. • Willing to work varied shifts including weekends. • Proficient with CRM and digital platforms. • Strong multitasking and problem-solving skills. • Legally able to work as Independent Contractor in Philippines.
Life at Houst
Contractor role with flexible remote work. Contractor responsible for own equipment and taxes.
About Houst
Houst is a professional property management company simplifying short term letting since 2015, supporting hosts worldwide.