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Domeo Resources International (DRI)
Guest Experience Officer
Bayelsa, Nigeria · On-site · Full time · Entry level
About the role
Ensure every guest enjoys a smooth, welcoming, and memorable experience. Provide exceptional customer service and coordinate with departments to maintain high standards.
What you’ll do
• Welcome guests and manage check-in and check-out. • Respond promptly to guest inquiries and concerns. • Maintain accurate records of guest interactions. • Coordinate with housekeeping and front desk. • Address complaints and promote hotel services.
What you’ll bring
• HND/BSc in Hospitality or related field. • 1 year experience in customer service or guest relations. • Excellent communication and interpersonal skills. • Strong problem-solving and multitasking abilities. • Proficiency in basic computer applications.