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Marriott International
Guest Experience Supervisor
Owerri, Imo, Nigeria · On-site · Full time · Mid level
About the role
Manage guest check-ins, payments, and requests while ensuring quality service and adherence to company policies. Supervise and support team members to achieve service goals.
What you’ll do
• Process guest check-ins and verify identity. • Manage guest accounts and billing. • Compile daily reports and complete cashier duties. • Assist management in training and coaching staff. • Ensure adherence to quality and safety standards.
What you’ll bring
• High school diploma or G.E.D. equivalent. • At least 1 year related work experience. • At least 1 year supervisory experience. • Work authorization for Nigeria.
About Marriott International
Marriott International, Inc. operates a global portfolio of hotels and hospitality services.