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Prudential
Head Claims
Lagos, Nigeria · On-site · Full time · Senior level
About the role
Lead the Claims team to ensure prompt, fair, and consistent claims assessment and settlement. Drive a customer-centred claims philosophy while managing risks and regulatory compliance.
What you’ll do
• Develop and execute claims strategy aligned with business objectives. • Oversee end-to-end claims processing and settlement. • Maintain effective relationships across departments for seamless operations. • Ensure compliance with legal, regulatory and internal policies. • Lead continuous improvement and fraud prevention initiatives.
What you’ll bring
• First degree in Insurance, Actuarial or related field. • Professional insurance qualification (CIIN or CII). • Minimum 10 years operational experience in life insurance claims. • At least 5 years post-qualification technical insurance experience. • Work authorization for Nigeria.
Life at Prudential
Prudential fosters a diverse and inclusive culture supporting career growth and impact.
About Prudential
Prudential Plc is a life insurance company committed to protecting futures and supporting customers with trusted financial solutions.