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Teleperformance
Healthcare Customer Service Representative
Remote · TX + more · Full time · Entry level
About the role
Serve as primary contact for healthcare clients managing inbound and outbound communications. Resolve inquiries efficiently to ensure positive customer experience.
What you’ll do
• Connect with customers via phone, email, chat, or social media. • Calmly resolve and de-escalate issues. • Escalate interactions when necessary. • Respond to assistance requests and process payments. • Track call information for auditing and reporting.
What you’ll bring
• High school diploma or equivalent. • Minimum 6 months customer service experience. • Must be 18 years or older. • Type at least 25 words per minute. • Comfortable with Windows-based computer systems.
Life at Teleperformance
Offers comprehensive health benefits including medical, vision, and dental. Provides mental health resources and financial benefits like 401(K) and insurance. Inclusive culture with career growth opportunities.
About Teleperformance
Teleperformance is a global provider of digital business services partnering with prominent brands to optimize operations through technology and sustainable practices.