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Radisson Hotel Group
Hospitality Loyalty Application Support Specialist
Madrid, Spain · Hybrid · Full time · Mid level
About the role
Provide first level support for Radisson Rewards loyalty program applications and resolve system issues. Collaborate with hotel teams and technical support to optimize configurations and ensure data accuracy.
What you’ll do
• Deliver high quality services to RHG community. • Support application errors and requests from hotel users. • Troubleshoot integrations with CRS and related systems. • Perform system configuration changes on demand. • Document processes and troubleshooting guides.
What you’ll bring
• Bachelor's in Hotel or Hospitality Management. • Full English proficiency required. • ITIL Foundation certification desirable. • SAP certifications highly desirable. • Work authorization for Spain.
Life at Radisson Hotel Group
Join an international team with a strong hospitality and IT focus. Enjoy competitive salary, work-life balance, and global/local perks including hotel discounts.
About Radisson Hotel Group
Radisson Hotel Group operates over 1,460 hotels worldwide with ten distinctive brands, focusing on exceptional hospitality experiences.