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OperationsArmy
Human Resources Associate
Remote · Philippines · Part time · Mid level
About the role
Provide part-time off-hours HR support to employees by triaging inquiries and escalating urgent issues. Ensure timely responses to maintain operational continuity in a fast-paced environment.
What you’ll do
• Monitor and respond to HR emails during assigned hours. • Prioritize issues and maintain follow-up list for HR Generalist. • Provide accurate info on overtime, scheduling, benefits. • Escalate urgent matters per protocols. • Update FAQ dashboard to reduce repeat inquiries.
What you’ll bring
• 2+ years HR or customer support experience. • Knowledge of HR operations and timekeeping. • Excellent written English and organizational skills. • Able to work independently during off-hours. • Proficient with Paylocity, Square, Homebase, Guidelines, Google Drive. • Work authorization for Philippines.