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AAA
Insurance Service Specialist
Remote · United States · Full time · Mid level
$17.45–$31.48 / hour
About the role
The Insurance Service Specialist handles inbound service requests, policy reviews, and cross-selling opportunities for insurance customers. The role requires counseling policyholders on coverage and membership benefits while ensuring timely and accurate service.
What you’ll do
• Execute insured’s service requests accurately and timely. • Work with policyholders via calls, mail, and email. • Counsel policyholders on coverage and payment options. • Respond to calls and emails documenting all activity. • Serve as liaison between customer, sales agent, and manager.
What you’ll bring
• Reside in specified US states. • High school diploma or equivalent. • 3+ years customer service or sales in insurance. • Active Property and Casualty or Personal Lines license. • Membership license or ability to obtain in 90 days.
Life at AAA
Full time associates receive medical, dental, vision, paid parental leave, 401k with match, PTO, holidays, volunteer opportunities, free AAA membership, and learning reimbursement.
About AAA
AAA Club Alliance provides insurance services and membership benefits with a focus on customer service and inclusivity.