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Counseling Works

Intake Coordinator

Remote · United States · Full time · Entry level

$20–$22 / hour

About the role

You will be the first point of contact for clients, matching them with therapists and guiding them through scheduling and paperwork. Your work ensures clinicians can focus on clients during sessions.

What you’ll do

• Respond to client calls, emails, and texts. • Match clients with appropriate clinicians. • Guide clients through insurance and paperwork. • Follow up to advance client intake. • Handle cancellations and keep records accurate.

What you’ll bring

• 1–2 years in customer service or similar role. • Comfortable on live calls and learning systems. • Strong organization and attention to detail. • Respect for confidentiality and sensitive information. • Work authorization for United States.

Life at Counseling Works

Offers paid time off, 401k with company matching, and medical, dental, vision insurance.

About Counseling Works

Counseling Works is a group practice serving adolescents, adults, and couples with multiple offices in Illinois.

Posted 3 hours ago