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Softgic
It Associate
Remote · Full time · Mid level
About the role
The IT Associate ensures a smooth Day One Employee experience by managing new hire tickets and coordinating with HR, Recruiting, and managers.
What you’ll do
• Maintain customer first attitude. • Update tickets and transfer data to spreadsheets. • Coordinate process updates with all teams. • Act as liaison and keep records of meetings. • Support new hires for excellent day one experience.
What you’ll bring
• 2-5 years team experience with clear communication. • Strong writing and documentation skills. • Proficient in Excel and tracking tools. • Technical aptitude with ADManager, Azure, Power BI. • Ability to multitask and innovate processes.
Posted 7 hours ago