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LumApps
Junior Customer Success Manager
Remote · Germany · Full time · Entry level
About the role
Manage a portfolio of SMB customers to ensure their success and growth using LumApps and Beekeeper products. Partner with customers to understand goals and execute success plans.
What you’ll do
• Partner with customers to understand goals and build success plans. • Manage customer portfolio post implementation. • Grow adoption, retention, and expansion. • Engage with customers at all levels and personas. • Collaborate cross-functionally to address customer needs.
What you’ll bring
• Fluent in German and English. • Understanding of SaaS business drivers. • Strong communication and active listening skills. • Highly organized and able to prioritize. • Work authorization for Germany or remote work.
Life at LumApps
LumApps offers a collaborative environment with a focus on innovation and continuous learning. They value boldness, honesty, teamwork, and evolution.
About LumApps
LumApps is an AI-powered Employee Hub platform supporting digital transformation in communication and collaboration for Fortune 500 clients worldwide.