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Key Account Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage and maintain strong relationships with key accounts to ensure customer satisfaction. Serve as the primary contact for key clients and coordinate with internal teams for service delivery.
What you’ll do
• Manage relationships with assigned key accounts. • Serve as primary contact for enquiries and complaints. • Monitor shipments and delivery timelines. • Liaise with operations and sales teams. • Prepare reports on account activities and feedback.
What you’ll bring
• Bachelor's degree or HND in related discipline. • 2-3 years experience in key account management. • Experience in logistics or courier industry. • Excellent communication and interpersonal skills. • Work authorization for Nigeria.