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Tines
Lead Customer Success Manager
Remote · USA · Senior level
About the role
Lead post-sales strategic relationships and retention for high-stakes enterprise accounts. Drive customer outcomes and partner with Sales to grow accounts.
What you’ll do
• Drive strategic account value and retention. • Partner with Sales for account growth. • Integrate with technical counterparts. • Build scalable Customer Success playbooks. • Cultivate C-suite and technical sponsorship.
What you’ll bring
• 10+ years in Enterprise Customer Success or Account Management. • Proven commercial acumen and growth mindset. • Experience collaborating with Forward-Deployed Engineers. • High autonomy and leadership skills. • Authorized to work in the U.S.
Life at Tines
Committed to exceptional customer experiences and fostering growth and integrity. Values simplicity, speed, and soundness.
About Tines
Tines powers intelligent workflow automation integrating AI and human ingenuity for diverse customers worldwide.