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Verra Mobility
Lead Processing Specialist
Remote · United States · Full time · Mid level
About the role
Lead a team in the Government Solutions Event Processing department, ensuring high quality work and efficient production. Support employee engagement and serve as a point of contact for escalations.
What you’ll do
• Review processor performance and provide coaching. • Serve as team leader and handle escalations. • Collect and share daily metrics. • Respond to client and internal inquiries. • Assist supervisor and manage office in their absence.
What you’ll bring
• High School Diploma or equivalent experience. • Strong problem-solving and communication skills. • Ability to lead meetings and multitask. • Professionalism and good judgment. • Advanced computer skills with O365 and databases.