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First Ally
Loan Monitoring & Collections Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Responsible for monitoring loan repayments, following up on overdue accounts, and implementing recovery strategies to reduce delinquency and maintain portfolio quality.
What you’ll do
• Monitor loan repayments and identify overdue accounts. • Follow up with customers on past-due obligations. • Negotiate and monitor repayment arrangements. • Conduct recovery visits and collection activities. • Prepare collection and portfolio performance reports.
What you’ll bring
• Bachelor's Degree in Finance, Accounting, Economics, Business Administration or related field. • 2-4 years experience in loan recovery, collections or credit administration. • Strong negotiation, communication and analytical skills. • Proficiency in Microsoft Excel and report preparation. • Knowledge of microfinance or banking operations is an advantage.