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Confidence Microfinance Bank
Loan Recovery Officer
Kwara, Nigeria · On-site · Full time · Mid level
About the role
Manage and recover overdue loan accounts while maintaining positive client relationships. Minimize Portfolio at Risk and non-performing loans through ethical negotiation and structured repayment plans.
What you’ll do
• Track delinquent accounts and contact borrowers immediately. • Conduct calls, SMS, and field visits to negotiate repayments. • Engage guarantors and collateral holders for repayment enforcement. • Recommend loan restructuring or write-off proposals. • Maintain accurate logs and ensure regulatory compliance.
What you’ll bring
• B.Sc. or HND in related social science discipline. • 2-3 years experience in loan recovery or credit administration. • Strong negotiation and persuasion skills. • Willingness to conduct frequent field visits. • Work authorization for Nigeria.