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Ensono
Mainframe Technical Advisor
Remote · United States · Full time · Senior level
About the role
Serve as the main technical contact for mainframe clients, leading troubleshooting and execution. Promote communication and resolve issues to optimize client infrastructure.
What you’ll do
• Manage client communication. • Conduct proactive and reactive problem management. • Perform root cause analysis to reduce repeat issues. • Build strong client relationships. • Coordinate with internal departments to address client concerns.
What you’ll bring
• Minimum 10 years experience in zOS environment. • Technical knowledge across multiple mainframe teams. • Experience with disaster recovery planning and execution. • Strong client-facing and service delivery communication skills. • Work authorization for United States.
About Ensono
Ensono provides managed IT services and solutions, focusing on client infrastructure optimization and support.