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Samsara

Manager, Contract And Billing

Remote · CA, Remote - Chicago + more · Full time · Senior level

$116k–$175k / year

About the role

Lead a new team to resolve contract and billing issues for Mid-Market and Commercial accounts. Build scalable processes and partner across teams to fix billing errors and improve customer experience.

What you’ll do

• Build and lead a team of 3-4 specialists. • Create repeatable playbook and processes. • Design system of record for billing cases. • Act as escalation point for complex cases. • Partner with cross-functional teams to fix root causes.

What you’ll bring

• 7+ years in sales ops, deal desk, or billing operations. • 2+ years managing people. • Experience building teams or functions from scratch. • Knowledge of quote-to-contract or billing processes. • Work authorization for US excluding certain metro areas.

Life at Samsara

Flexible remote work model with comprehensive health and parental leave plans. Professional development stipend and equity opportunities.

About Samsara

Samsara provides a Connected Operations Cloud platform using IoT data to improve safety, efficiency, and sustainability in physical operations globally.

Posted 11 hours ago