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Chainguard
Manager Customer Success Management
Remote · USA · Full time · Mid level
$165k / year
About the role
Lead and build a Customer Success Management team for US Public Sector clients. Drive customer engagement, retention, and growth strategies.
What you’ll do
• Build and mentor a team of Customer Success Managers. • Develop and execute customer success strategies. • Drive customer adoption, retention, and growth. • Manage escalated accounts and resolve issues. • Collaborate with GTM, Product, and Engineering teams.
What you’ll bring
• 3+ years leadership experience in people management. • Experience with US Public Sector customers. • Background in Cybersecurity or DevOps. • Bachelor’s degree required, advanced preferred. • Must be based in the United States.
Life at Chainguard
Flexible remote-first culture with team meetups and summits. Full health insurance coverage and stock options. Unlimited flexible time off and generous parental leave.
About Chainguard
Chainguard delivers secure, production-ready open source software builds to help organizations build faster and stay compliant.