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GitLab
Manager, Customer Success Manager (PubSec)
Remote · United States · Full time · Mid level
About the role
Lead a North America-based team to drive customer adoption, satisfaction, and measurable outcomes. Partner with executives and end users to support account health and renewals.
What you’ll do
• Lead Customer Success Managers team. • Coach team members for growth and execution. • Define team goals and align priorities. • Manage staffing and resource assignments. • Develop senior-level customer relationships.
What you’ll bring
• Experience leading customer-facing teams. • Knowledge of software development lifecycle. • Familiarity with cloud and security technologies. • Ability to lead distributed teams. • Work authorization for United States.
Life at GitLab
Benefits include health support, flexible PTO, equity compensation, and parental leave.
About GitLab
GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and Fortune 100 companies.