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Fivetran
Manager Customer Support Engineering
Remote · Australia · Senior level
About the role
Lead and develop a team of Customer Solutions Engineers supporting enterprise customers in APJ. Enhance support operations and drive product adoption for dbt Cloud users.
What you’ll do
• Lead and develop Customer Solutions Engineers team. • Strategize and implement support processes. • Foster continuous learning and growth. • Collaborate with cross-functional teams. • Monitor and analyze team performance.
What you’ll bring
• Experience in technical support or engineering. • Proven leadership of technical teams. • Strong problem-solving skills. • Excellent communication skills. • Work authorization for Australia or remote.
Life at Fivetran
Offers 100% employer-paid medical insurance, generous paid time off, RSU stock grants, professional development, and mental health support.
About Fivetran
Fivetran automates data movement to help organizations become data-driven by providing reliable, easy access to data.