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Baystate Health

Manager Of Utilization Management

Remote · Full time · Mid level

$108k–$147k / year

About the role

Lead the Utilization Management Health Services Team to deliver high-quality, cost-effective care. Oversee utilization management across Commercial, Medicare, and Medicaid lines.

What you’ll do

• Manage and mentor registered nurses and clinical support staff. • Drive quality improvement and operational excellence. • Ensure regulatory compliance and staff training. • Build strategic partnerships with vendors and internal teams. • Present findings and lead problem-solving initiatives.

What you’ll bring

• Bachelor's Degree in Nursing required. • Active RN License in Massachusetts required. • Minimum 5 years case/utilization management experience. • Strong knowledge of regulatory and NCQA standards. • Excellent communication and project management skills.

Life at Baystate Health

Baystate Health offers a supportive environment with no weekend or holiday work and occasional evening meetings. Equal Opportunity Employer.

About Baystate Health

Baystate Health is a healthcare system focused on delivering high-quality, member-centered care in Springfield, MA and beyond.

Posted 17 hours ago