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Stanbic IBTC Bank
Manager, Relationship, Mandarin Speaking-North
Kano, Nigeria · On-site · Full time · Mid level
About the role
Provide exceptional client service and manage a portfolio to maximize revenue and minimize risks. Collaborate with internal teams to ensure seamless service and conduct needs analysis for clients.
What you’ll do
• Provide exceptional client service and educate on self-service channels. • Manage client portfolio to maximize revenue and minimize risks. • Collaborate with internal specialists for service delivery. • Conduct comprehensive needs analysis for clients. • Develop and implement client contact management program.
What you’ll bring
• Mandarin speaking. • B.Sc in Social Science or related field. • 2-4 years in Research and Development or Strategy. • 1-2 years general banking experience. • Work authorization for Nigeria.
Life at Stanbic IBTC Bank
Stanbic IBTC offers a flexible and vibrant working culture focused on innovation and client service.
About Stanbic IBTC Bank
Stanbic IBTC Bank is a leading African banking group operating across 16 African countries, focused on emerging markets and financial innovation.